Frequently Asked Questions
General Questions
  1. Q: How do I find an ASCO Office near me?
  2. Q: How can I find out more about ASCO's products?
  3. Q: Can you help me choose a valve?
  4. Q: How can I get ASCO product catalogs and brochures?
  5. Q: How can I ask a technical or service question?
  6. Q: How do I contact the webmaster of this site?
  7. Q: What's new at ASCO?
  8. Q: Are there any job openings currently at ASCO?
  9. Q: Who should I contact for price and/or delivery for ASCO products?
  10. Q: I cannot locate this ASCO/Joucomatic valve on your website www.ascovalve.com.
  11. Q: I cannot locate this Red Hat valve on your website www.ascovalve.com.
  12. Q: I have a serial number, can you tell me the valve number and/or voltage?
  13. Q: I have an ASCO valve with no label/nameplate. Can you tell me what it is?
  14. Q: I have an 8290 series valve. Can I switch from normally open to normally closed by switching the pilot port?
  15. Q: I have a valve and I want to add a manual-operator. Can this be done?
  16. Q: Can I purchase a replacement diaphragm or spring, or do I need to purchase the entire rebuild kit?

  1. Q: How do I find an ASCO Office near me?
    A: Click here » CONTACT

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  2. Q: How can I find out more about ASCO's products?
    A: Click here » PRODUCTS

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  3. Q: Can you help me choose a valve?
    A: Click here » ONLINE CATALOG

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  4. Q: How can I get ASCO product catalogs and brochures?
    A: Click here » GET LITERATURE

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  5. Q: How can I ask a technical or service question?
    A: Click here » CONTACT

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  6. Q: How do I contact the webmaster of this site?
    A: Click here » CONTACT

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  7. Q: What's new at ASCO?
    A: Click here » NEWS

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  8. Q: Are there any job openings currently at ASCO?
    A: Click here » EMPLOYMENT

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  9. Q: Who should I contact for price and/or delivery for ASCO products?
    A: Click here » CONTACT

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  10. Q: I cannot locate this ASCO/Joucomatic valve on your website www.ascovalve.com?
    A: Click here » www.ascojoucomatic.com.

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  11. Q: I cannot locate this Red Hat valve on your website www.ascovalve.com?
    A: The on-line catalog contains all current catalog numbers. You may select a valve that meets your application requirements from our current catalog, or contact technical support for assistance.

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  12. Q: I have a serial number, can you tell me the valve number and/or voltage?
    A: Click here » CONTACT

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  13. Q: I have an ASCO valve with no label/nameplate. Can you tell me what it is?
    A: ASCO manufactures thousands of different valve constructions. Without the nameplate information provided with the valve, it is extremely difficult to identify the exact construction. It is best to select an appropriate valve from our current catalog as a replacement. To view our online catalog click here.

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  14. Q: I have an 8290 series valve. Can I switch from normally open to normally closed by switching the pilot port?
    A: No, the operator is designed specifically for normally open or normally closed operation and cannot be changed in the field.

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  15. Q: I have a valve and I want to add a manual-operator. Can this be done?
    A: No, there are no manual-operator kits available to upgrade solenoid valves in the field.

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  16. Q: Can I purchase a replacement diaphragm or spring, or do I need to purchase the entire rebuild kit?
    A: ASCO does not sell individual replacement parts. We only sell these items as part of a complete rebuild kit. Rebuild kits contain all of the parts that are subject to wear as well as detailed installation instructions.

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For more information
Write: ASCO, 50 Hanover Road, Florham Park, NJ 07932
Tel: 800-972-ASCO or 973-966-2000
Fax: 973-966-2448
Email: info-valve@asco.com
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